![]() ![]() Disconnect the other connected device to the router and allow the Sonos device to be first connected to the network. To fix the issue, place the Sonos device closer to the router. If your Sonos device has a weak wifi signal, it can cause problems during or after the update. Sometimes a Sonos device cannot update or does not work after an update due to network problems. Now, go to the Sonos app and rerun the update.This will indicate that your Sonos device is back online Wait for the top white light on the control panel to light up.Give it at least 2 minutes standing time for rebooting and connecting to the internet.Plug the Sonos power adapter into the power source again.Unplug the Sonos power adapter from the power source.Here are the steps to follow to restart your Sonos device: ![]() Just like restarting your mobile phone fixed half of the problems, the same goes for Sonos products. The third most common way to fix the Sonos update error is to restart your device that requires an update.
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